National City told us 2 years ago when we got our loan that the payments would be 1700.00 month

National City told us 2 years ago when we got our loan that the payments would be 1700.00 month and after we purchased the home and got our payment book the payments were actually 2200.00 month and then in October they raised our payments to 2600.00 month because they didn't calculate the taxes properly they based them on the current owner. We are struggling horribly and the best part is we own a home in another state that won't sell so we have 2 mortgages with NCM and they wont do a thing to help. Phone call after phone call. They basically said we are not a hardship because we both have jobs and the 2 house payments have never been late. THEY WILL NOT HELP YOU NO MATTER WHAT!!!!!

They are calling and harassing us (at both home and work) when our payments are not late. Yes, NOT YET DUE. Payments are due on the 15th of the month for our home loan, and I am being called on the 2nd or 4th of the month by NCMC Debt Collection office demanding payment.. of a payment they ALREADY HAVE. (They do electronic check processing - I can see the payment has already cleared from my bank account.) I am lodging complaints with my state's AG and the FTC because it can't be legal to call BEFORE PAYMENT IS DUE at my place of business disturbing me during a meeting with colleagues. I regret endlessly that we have ever done business with these people. We are seeking a different lender. I heartily recommend CitiMortgage - they've been wonderful.