Don't despair if you're having trouble with your mortgage payments these days, you're not alone. Millions of Americans are having difficulties as the economy slows and loans reset to higher rates. If you're worried that you might lose your home make sure you take action quickly by contacting your lender for assistance and advice. Each lender has a different policy when it comes to its mortgage aid procedures but they're all willing to listen. Here's what you can expect to hear if you're National City Mortgage customer.
Intructions
Get on the phone to National City Mortgage first thing if you think you're not going to be able to make a monthly payment. The sooner the better. Call a National City Mortgage customer counseling representatives at (800) 523-8654 at the following times:Monday - Thursday, 8 a.m. - 10:30 p.m. EST.
Friday - 8 a.m. - 5 p.m. EST.
Saturday - 8 a.m. - Noon EST.
"Homeowners should not delay in contacting us if they believe they are going to be late with their payment," National City Mortgage spokespersons say.
It doesn't matter who you look for when you call, just say you're having trouble making payments and you'll be put in contact with the appropriate representative.
"We have hardship assistance representatives who work with borrowers to determine their best option," the lender tells Bankrate.com, the Web's leading aggregator of financial rate information. "Our representatives are highly trained and familiar with a wide variety of intervention and resolution methods."
When you call, the National City rep will want to know some relevant information. In order to facilitate the process, National City advises its borrowers to have the following information to hand:
1. A letter describing your current situation and how you would like it resolved.
2. If your home is listed for sale, a copy of the listing agreement.
The rep will also want to know about your current financial situation so you should have the following:
1. A copy of your most recent pay stub from each income source, or other income verification.
2. A financial statement form documenting all assets and liabilities (debts) plus monthly income and expenses.
2
It doesn't matter who you look for when you call, just say you're having trouble making payments and you'll be put in contact with the appropriate representative.
"We have hardship assistance representatives who work with borrowers to determine their best option," the lender tells Bankrate.com, the Web's leading aggregator of financial rate information. "Our representatives are highly trained and familiar with a wide variety of intervention and resolution methods."
3
When you call, the National City rep will want to know some relevant information. In order to facilitate the process, National City advises its borrowers to have the following information to hand:
1. A letter describing your current situation and how you would like it resolved.
2. If your home is listed for sale, a copy of the listing agreement.
The rep will also want to know about your current financial situation so you should have the following:
1. A copy of your most recent pay stub from each income source, or other income verification.
2. A financial statement form documenting all assets and liabilities (debts) plus monthly income and expenses.
2
It doesn't matter who you look for when you call, just say you're having trouble making payments and you'll be put in contact with the appropriate representative.
"We have hardship assistance representatives who work with borrowers to determine their best option," the lender tells Bankrate.com, the Web's leading aggregator of financial rate information. "Our representatives are highly trained and familiar with a wide variety of intervention and resolution methods."
3
When you call, the National City rep will want to know some relevant information. In order to facilitate the process, National City advises its borrowers to have the following information to hand:
1. A letter describing your current situation and how you would like it resolved.
2. If your home is listed for sale, a copy of the listing agreement.
The rep will also want to know about your current financial situation so you should have the following:
1. A copy of your most recent pay stub from each income source, or other income verification.
2. A financial statement form documenting all assets and liabilities (debts) plus monthly income and expenses.
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