National City Mortgage
Posted: 2008-12-08 by abby Rodriguez



Mortgage Foreclosure

Complaint Rating:
Company information:
National City Mortgage
California
United States

I have been in loss mitigation for 8 months now. Thats a long time, but National City was requesting everything under the Tuscan Sun to submit via fax only. Of coarse, they claimed to never recieve forms and when they did, it would take 4-6 weeks to process. I would call and be on hold for at least an hour (my lunch break). I would have to hang up and call again at 5:00 am in the morning. They are not west coast friendly!

To make a long story short, I finally recieved their workout offer. Get this... my payment went up a $100.00 higher!!! Are you kidding me! Is this what you call "help"?

My house is worth less than 1/2 of what I owe, I repeat, less than 1/2. Stockton CA market is unreal! They refuse to refinance me at current market value. Can anyone tell me why I should continue to fight? I have no neighbors, faxed, phoned & written forms and letters and this is my outcome.

Come on National City Mortgage, you know about getting bailed out, how about bailing out your consumer. Wasnt the releif meant for us?